Our guarantee to you

Allen Carr founded his stop smoking method in 1983. Since then his organisation has spread throughout the world curing smokers in more than 45 countries in 28 different languages. The organisation is now widely regarded as the leading experts in this field. Our reputation has grown for the simple reason that our method works.

As far as we are aware ours is the only established organisation which actually offers a money back guarantee if you do not succeed in stopping. We are able to offer this guarantee because our success rate is so high - over 90% (based on claims made under our 3 month money back guarantee)

If you genuinely want to stop smoking, our method will not only enable you to do so but will also make it relatively easy. If you follow the instructions you will not only become a non-smoker but you will find the withdrawal period completely painless and most important of all you will not miss smoking.

Most smokers require just one session to become happy non-smokers. In certain cases however more than one session is required. In this event there is no extra charge, the 2 booster sessions are provided completely free of charge.

Cancellations

In the event of cancellation of the first session with at least 3 days notice, no cancellation fee is charged and a full refund or transfer is available.

If cancellation of the first session is made with less than 3 days notice, or in the event of non-attendance without notification, the booking cannot be transferred and the full fee will be charged. Someone else can attend the booked session as a substitute for no extra charge and no notification of substitution is required.

Terms of the Guarantee

If within three calendar months from the date you attended the first session you are still smoking and decide not to stop, your fee will be refunded in full without inquisition, provided your claim is made in writing and posted (not emailed) to us during the guarantee period, stating that you are smoking and have no intention of stopping smoking using the Allen Carr's Easyway method. Your word will be taken on trust. However, we would request you on your part to be genuine in your desire to stop.

This guarantee will be invalidated in any of the following events:

That you cancel, postpone or fail to attend any session or arrive over fifteen minutes late for any session or leave early.
That you fail to attend at least two free back-up sessions within three months of the date of your first session (the second and third sessions are not a repeat of the first session and last approximately 2½ - 3 hours each).
Should you stop smoking for three months or longer but start again at a later date, you may attend any number of back-up sessions on payment of half the standard fee. However, should you wish to attend the first session again the standard fee will be payable and the guarantee will apply.

This is a generous guarantee based on trust, so for your part we would request that you are genuine in your desire to stop smoking and to comply with your side of the agreement. We will do our best to offer you a convenient time for a back up session, should you need one.